VAT Refund for Tourists

Eligible tourists in the UAE are able to request refunds on the Value Added Tax (VAT) incurred on their purchases while there are in the UAE.

Planet is the exclusive operator of the tax refund system for tourists which Federal Tax Authority executes in the UAE.

Conditions for tourists to claim their VAT refunds

  • For a tourist to claim VAT refund on purchases he made in the UAE, he must fulfill certain conditions:
  • Goods must be purchased from a retailer who is participating in the ‘Tax Refund for Tourists Scheme’
  • Goods are not excluded from the Refund Scheme of the Federal Tax Authority
  • He must have the explicit intention to leave the UAE in 90 days from the date of supply, along with the purchased supplies
  • He must export the purchased goods out of the UAE within three months from the date of supply

Federal Tax Authority has allocated spaces where tourists can reclaim taxes through a fully electronic system managed in partnership with a global operator. Tourists will receive their refunds through a special device placed at the departure port – airport, seaport, or border port – by submitting the tax invoices for their purchases from the outlets registered in the Scheme, along with copies of their passport and credit card. Once these documents are submitted, tourists can either recover the VAT in cash in UAE dirhams, or have it transferred to their credit card.


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